Returns & Exchanges
At network-switch.com, we stand by the quality of our networking hardware and offer a 30-day return policy for all new and refurbished equipment. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution or full refund.
Initiate Request
Log into your account and navigate to your order history to submit a Return Merchandise Authorization (RMA) request for the specific hardware.
Technical Verification
Our engineering team will review your request within 24 hours to troubleshoot potential configuration issues or approve the return for hardware defects.
Secure Packaging
Place the device in its original anti-static packaging and include all original accessories, manuals, and power cables to ensure a full refund.
Ship and Track
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking number for reference.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing